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Privacy Policy

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​River Valley Clinic of Chiropractic (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
 

Information We Collect

 

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, and other details you voluntarily provide (such as through contact forms or appointment requests).

  • Health Information: If you submit health-related details through forms, they may be considered protected health information (PHI) under HIPAA.

  • Technical Information: IP address, browser type, device information, and pages visited, collected automatically for analytics and security.

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How We Use Your Information

 

We use the information we collect to:

  • Schedule and manage appointments.

  • Respond to inquiries and provide customer service.

  • Improve our website and services.

  • Send updates, reminders, or promotional communications (if you’ve opted in).

We will not sell or rent your personal information to third parties.

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HIPAA Compliance

 

Any health information you provide may be protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain safeguards to protect your PHI and will only use or disclose it as permitted or required by law.

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Cookies & Tracking

 

Our website may use cookies or similar technologies to improve user experience and analyze website performance. You can disable cookies in your browser settings, but some features may not work properly.

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Third-Party Services

 

We may use third-party tools (such as analytics or online scheduling platforms). These providers may collect limited information subject to their own privacy policies.

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Data Security

 

We take reasonable precautions to protect your information. However, no method of transmission over the internet or storage is 100% secure.

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Your Rights

 

You have the right to:

  • Request access to the information we hold about you.

  • Ask us to correct or delete your information when appropriate.

  • Opt out of non-essential communications.

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